Guidelines when delivering
promotional content

Please send all promotional content and marketing related questions to [email protected]

Download our logo here to use it on your website and posters. That way fans see we are your official ticketing partner.

Event Page

W 205 x H 115

  • NO copy or sponsors on images
  • .jpeg only
  • Detailed event info in 3 lngs (Dutch – French – English)

Artist Page

W 2426 x H 1365 (visual)
W 1024 x H 432
W 375 x H 310
W 720 x H 568

  • NO copy or sponsors on images
  • .jpeg only
  • Size W 2426 x H 1365: 4:3 ratio (blue part is cropped when optimalising for different devices)
  • Size W 1024 x H 432: header desktop page / Size W 375 x H 310: header mobile page
  • Size W 720 x H 568: additional images to add w/ artist info (different from header visual)
  • Possible to add picture gallery: Size W 900 x H 600 (3:2 ratio)
  • Possible to add poster (Size of your choice)
  • Artist info in 3 lngs (Dutch – French – English)
  • Video in YouTube supported file format
  • Possible to add accessibility information (Image Size W 720 x H 568 – diff. from previous images)
  • Possible to add FAQ
  • Possible to add countdown/extra CTA (Image Size B 1024 x H 432 – diff. from previous images)

Homepage

Large (visual) W 1440 x H 450

Medium W 720 x H 405

Small W 368 x H 207

  • NO copy or sponsors on images
  • .jpeg only, 200kb max.
  • Large Image: event name & short summary is located to the left

Facebook : W 1200 x H 628
Have you already created a Facebook Event?
If so, please invite us as a co-host. That way fans see we are your official ticketing partner.

InstaStory : W 1080 x H 1920 (NO copy or sponsors on images)

Instagram : W 1080 x H 1080 (LIVE images only)

Video : .mp4 only (NO copy or sponsors)

Ticket Alert

Small banner W 600 x H 90

Large banner W 600 x H 160

Please click here for an example of our biweekly newsletter (Dutch & French only).

Thanks to Predictive Intelligence, every addressee receives a personal and unique newsletter. The bulk of the e-mail consists of events based on your (home/work) location, browsing preferences and shopping history.

Event image is generated by image of the Artist Page, but it is also possible to be referenced as a banner:

  • .jpeg, .png or (animated) .gif
  • NO sponsors on image

Dedicated Alert

Header W 600 x H 300

Click here for an example of a Dedicated Alert.

  • .jpeg or .png
  • NO sponsors on image
  • short event description in language of your choice

Collector Ticket

Research shows fans still love to keep a physical ticket after they attended an event. Our Collector Ticket is the best answer to this demand: not only will this unique ticket grant access to your event, it’s also a stylish souvenir for fans who never want to forget being part of the action. Collector Tickets are firm, fully personalised and are delivered with a handy lanyard.

Interested? Contact us for more information.

What do we need?

Image: 54mm wide, 86mm high – .jpeg, .png or .pdf (resolution 300dpi CMYK)  |  Image w/ bleed: 59mm wide, 95mm high

Download our Collector Ticket specs (.png)

Download our Collector Ticket model (.eps)

Download our Collector Ticket model (.pdf)

Pixels

By implementing a pixel linked to your event on ticketmaster.be, you always know exactly which activity leads to conversions.

  • Twitter
  • Facebook
  • Doubleclick Floodlight
  • Google Conversion
  • Universal Analytics
  • Pinterest

For further info, contact us via [email protected]

All actions are planned according to availability and to the marketingplan
(which is based on the number of available tickets for your event).

All content needs to be delivered 3 days before publication (at the latest).
If we don’t receive content in time, Ticketmaster is entitled to move scheduled actions

Questions?

Contact us